Workplace Health & Safety Policy
Goodwill Houston is committed to keeping every team member, donor, and shopper safe across our 100+ locations. This policy outlines safety expectations, reporting procedures, and emergency protocols.
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1. Purpose
This policy establishes Goodwill Houston's commitment to providing a safe and healthy workplace for all team members, volunteers, donors, and shoppers. Safety is a shared responsibility at every level of the organization.
2. Scope
This policy applies to all team members at retail stores, donation centers, the Support Center, career offices, and any Goodwill Houston-operated facility or off-site event.
3. Team Member Responsibilities
Team members must follow all posted safety procedures, wear required PPE (gloves, back-support belts, closed-toe shoes), report hazards within 24 hours, and complete all assigned safety training within the first 30 days of employment and annually thereafter.
4. Reporting Injuries
All workplace injuries — no matter how minor — must be reported to your supervisor immediately and logged in WorkSafe within 24 hours. For serious injuries, call 911 first, then notify the on-call Safety Lead at (713) 555-0142.
5. Emergency Procedures
Each location maintains an evacuation plan posted near the team entrance and break room. Fire drills are conducted twice annually. In the event of severe weather, follow the shelter-in-place protocol and account for all team members within 5 minutes.